Privacy Policy - Nature's Ranch

Privacy Policy
Last updated: September 23, 2025

This Privacy Policy explains how Resolve Food Trading LLC (“Resolve Food Trading,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information when you visit our Shopify website or purchase our products on Amazon (together, the “Services”). By using the Services, you agree to this Policy.

1) Who we are & how to contact us

Controller: Resolve Food Trading LLC

• Address: 4770 Biscayne Blvd, Suite 400, Miami, FL 33137-3207, USA

• Email: info@naturesranchpet.com

• Phone: +1-786-932-6048

For privacy requests (access, deletion, opt-out, etc.), email info@naturesranchpet.com with the subject “Privacy Request.”

2) Where you shop matters (Shopify vs. Amazon)

• Shopify store (naturesranchpet.com): We are the controller of the information. Shopify processes data on our behalf.

• Amazon marketplace: Amazon also collects and controls certain data under its own privacy policy. We receive limited details to fulfill orders.

You can opt out of ad networks via our Do Not Sell/Share tools or enable Global Privacy Control (GPC).

3) The information we collect

Information you provide:

• Account & order data (name, email, addresses, phone, order details)

• Support & UGC (messages, reviews, photos)

• Marketing preferences

Information collected automatically:

• Device/usage data (IP, device ID, browser, pages, referrers)

• Cookies & pixels

Payment info (Shopify): Processed by Shopify Payments/Stripe; no card storage.

We do not intentionally collect sensitive categories (health, precise location).

4) How we use information

• Provide the Services (orders, accounts, payments)

• Customer support

• Marketing & personalization

• Analytics & improvement

• Fraud prevention & security

• Legal compliance

  
  

5) How we share information

• With service providers (ecommerce, payments, shipping, analytics, fraud tools)

• With advertising/measurement partners (Meta, Google)

• With Amazon (order data, compliance)

• For legal/safety or business transfers

We do not sell data for money, but may “share” it for advertising.

6) Cookies & tracking (Shopify site)

Used for functionality, analytics, and advertising.
Options:

• Manage in browser or via banner

• Do Not Sell/Share options

• Enable GPC

  
  

7) Retention

• Orders/tax: up to 7 years

• Accounts/preferences: while active or until deletion request

• Marketing data: until you unsubscribe or inactivity

  
  

8) Your privacy rights (US state laws)

Depending on your state, you may:

• Access, delete, or correct information

• Opt out of sales/sharing/profiling

• Appeal denied requests

How: email info@naturesranchpet.com.

Do Not Sell/Share: via footer link or email.

9) Children’s privacy

Not for children under 13.

10) Security

We use reasonable safeguards, but no system is 100% secure.

11) International visitors

Data may be processed in the US.

12) Third-party links & tools

We are not responsible for third-party sites’ practices (e.g., Amazon).

13) Changes to this Policy

We may update periodically.

14) Company details

Resolve Food Trading LLC

• EIN: 87-1455466

• D-U-N-S®: 118207475

• LBTR No.: 2022145836

• Tax Type: 56-0001

• Website: https://www.naturesranchpet.com

  
  

15) Your choices summary

• Marketing emails: unsubscribe link

• SMS: reply STOP

• Ads/pixels: Do Not Sell/Share, cookie settings, GPC

• Access/delete/correct: email info@naturesranchpet.com